Thank you for choosing Cool Rush for your slushie machine rental needs. At Cool Rush, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website or services.

Information We Collect

1. Personal Information: When you use our website or services, we may collect personal information such as your name, email address, phone number, billing address, and event details.
2. Payment Information: If you make a reservation or payment through our website, we may collect payment information, such as credit card details, to process your transaction securely.
3. Usage Data: We may collect information about how you interact with our website, including your IP address, browser type, pages visited, and timestamps.
4. Cookies: We may use cookies and similar tracking technologies to enhance your experience on our website and analyse usage patterns. You can manage cookie preferences through your browser settings.

 

How We Use Your Information

1. Provide Services: We use your information to process reservations, deliver slushie machines to events, and communicate with you about your booking.
2. Improve Services: We analyse usage data to improve our website, services, and customer experience.
3. Marketing: With your consent, we may send promotional emails or newsletters about our services, special offers, or events. You can opt-out of marketing communications at any time.
4. Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our policies.

 

Information Sharing

1. Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, or delivering services.
2. Legal Requirements: We may disclose your information when required by law or in response to lawful requests from government authorities.
3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

 

Data Security

We implement appropriate security measures to protect your information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices

1. Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions included in our emails or by contacting us directly.
2. Access and Update: You can access and update your personal information by logging into your account on our website or contacting us for assistance.
3. Cookies: You can manage cookie preferences through your browser settings.

 

Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately.

Changes to This Policy

We reserve the right to update or revise this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@coolrush.com.au